Handle disagreement in the order it happens: body, mind, words, repair
A conflict-resolution course in four modules, ordered the way a conflict has to be handled: steady first, see it clearly, say it well, then repair and grow. Regulating comes before reasoning, seeing clearly comes before speaking, and repair is treated as a skill of its own. Two measures frame the course: the Conflict Resilience Capacity Map, taken at the start and again at the end, and the Perspective Elasticity Profile in Module 2.
Handle disagreement in the order it happens: body, mind, words, repair
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