Manager as Coach — Developing the People You Lead

The Problem

"Being good at the work and being good at growing people are different skills, and the second is rarely taught. The encouraging news is that coaching is a practice: every one-to-one is a chance to try one thing, and you do not have to finish the course before you start using it."

What you'll achieve

Outcomes you can expect

Choose between coaching, mentoring and managing, and say which one you are in
Run a one-to-one with a clear structure that belongs to the person you lead
Give feedback that lands and hold hard conversations with heart
Help your team become one in which everyone develops someone

The science behind it

What you'll learn

GROW, CLEAR and OSKAR, and seven short coaching questions
Four levels of listening and the power of the pause
Situation-behaviour-impact feedback, and caring personally while challenging directly
The 70-20-10 guideline for development and Kegan and Lahey's immunity to change

What's included

Everything you get

59 tools across 10 modules
One tool built for managers in every module
Team measures of psychological safety and culture
Private fillable workbooks for almost every tool, kept on your own device

Who it's for

The right fit

Designed for For managers and team leads who were promoted for doing the work and now lead people, and for mentors, supervisors and project leads who hold development conversations.

Most managers were promoted for doing the work well, then handed a team without being taught how to develop people. This course teaches the coaching conversation itself: when to coach, mentor or manage; asking before telling; one conversation structure run properly; curious questions; listening and the pause; feedback that lands; the hard conversations; development on the job; the hidden commitments that keep good intentions stuck; and a team in which everyone develops someone. Each of the ten modules has one tool built for managers and a set of tools from the FlourishIQ library.

Common questions

FAQ

Do I have to finish the course before I use it?

No. Pick one conversation this week and try one thing. Every one-to-one is a chance to practise.

Is this HR or legal advice?

No. It is management education. Where a conversation involves harassment, bullying, discrimination or a safety concern, follow your organisation's procedures and get the right help.

Can I use it to train a group of managers?

Yes. Coaches and facilitators who train managers can use it as a structured programme to work through with a group.

Ready to begin?

The part of the job nobody taught you: helping other people grow

R1,195 /year · Annual subscription — 12 months’ full access

Buy Now →

Try it free for 24 hours

The whole course for a day, no card needed. Whatever you write is kept if you buy. Trial terms

Buy any 3 courses and save 20% — mix & match your own bundle.

Not sure this is the one? Find the right course for you →

Secure payment by PayFast.